Telkom to arrogent to care about there customers at all, the worst media and probably any customer related business in South Africa for years

I have now reported Telkom 3 or 4 times in October at or on Hello Peter since the 11th October and up till now I have not received any help or answers at all. Promises was made to contact me but nothing There is two possible answers to this 1) they are incapable of sorting out my problem or 2) they don't care about there customers at all. There is just no service at all and come monthend and the debit order does not go through you know how fast and efficient they will be to stop the phone totally, leaving there customer in the dark so to speak, and they just won't care at all This is the new South Africa with Telkom top of the list as worst ever customer relationship