TL
Thomas L
1 reviews | Active since Feb 2015
09 Jul 2018, 10:21
Telkom TI Mobile activated but not allocated the 2GB mobile data, only wi-fi data
I have an ADSL line and activated the additional service of TI Mobile, where you have a SIM card with 2GB of mobile data allocated to it.
It is perfectly linked to my ADSL, but instead of getting 2GB mobile data, I was allocated 2 GB Wifi data to use at a Telkom Hotspot.
I phoned 10210, 10213 and was shoved 2 more times and evertytime they tell me, they see the problem - but they can't help me and they don't know what to do.
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Replies (2)TL
Thomas L's updateReviewer Update
17 Jul 2018, 08:55Guys, it is not resolved. The APN is not the issue. YOU GUYS GAVE ME WIFI DATA, IT SHOULD BE TELKOM MOBILE DATA.
How many times do I need to tell you guys this!
TL
Thomas L's update17 Jul 2018, 08:55
Reviewer Update
Guys, it is not resolved. The APN is not the issue. YOU GUYS GAVE ME WIFI DATA, IT SHOULD BE TELKOM MOBILE DATA.
How many times do I need to tell you guys this!
TL
Thomas L's updateReviewer Update
17 Jul 2018, 15:46Hazel - I would appreciate if you call me on ********** .
The internet does not work, the APN is correct - If I check the data, it says I have 2GB of WIFI DATA left.
Wifi data can only be used when connecting to a Telkom Hotspot.
It should be TELKOM MOBILE DATA so that I can use the data to go on the internet!!!
TL
Thomas L's update17 Jul 2018, 15:46
Reviewer Update
Hazel - I would appreciate if you call me on ********** .
The internet does not work, the APN is correct - If I check the data, it says I have 2GB of WIFI DATA left.
Wifi data can only be used when connecting to a Telkom Hotspot.
It should be TELKOM MOBILE DATA so that I can use the data to go on the internet!!!