Telkom thumbs down

Telkom mobile provides the worst service, regarding data that I purchased from their canal walk branch, I purchased data on the 18th of April, and on that same day of purchase I could not connect,, it is now the 18th of may, no connection to date, I visited the branch on numerous occasions to report this problem, I consulted 4 different technicians, to no avail, my cost was R249which I have lost, I would like a refund, but besides the call center ,I managed to get hold of Wayne reyneke,the manager, who ignored me, and I cannot port my phone to another service provider, because I have to wait 3months by law, telkom stole my money,my name, Max Rubin, my cell no ********** 310