Telkom - Three weeks without internet and counting

Problems started about three weeks ago when I noticed my Internet connection is unstable, I assumed I'm being throttled which is I think is almost impossible because I'm only using Internet for social media, emails and my husband for his work. The thing that upsets met the most is, I've only been a customer for 2 months now, which means I've only had 8 weeks of Internet - and the past three weeks it hasn't been working... After trying to get through to the call centre I've managed to log a fault (ref191CRK010815), which in my opinion means absolutely nothing to Telkom - the telecommunication technicians could not find anything wrong and referred the problem to the technical department, now I'm still waiting. <br> Every day that goes by means I'm paying for Internet which does not exist, I actually feel like paying Telkom only the amount they deserve... This is totally unacceptable, I feel like ending my service with them and moving to Afrihost or Wirulink etc.<br>