1 reviews | Active since Apr 2014
Telkom threatens legal action for their error!
Despite my previous complaints regarding Telkom, and their lies that they will assist me, I have not been assisted, Instead I have been told that I have 24 hours to make the payment or legal action will be taken. Why should I pay for an account that was closed, why do they refuse to engage with me regarding my questions? I'm expected to pay blindly when they won't tell me what is I am paying for. <br> <br> Part of the letter:<br> <br> This is a FINAL reminder that should suitable payment arrangements not be received by our offices within 24 (twenty-four) hours or before close of business, tomorrow:<br> <br> Further legal costs/penalties may accumulate on your account;<br> <br> -Legal action may be initiated;<br> <br> -Details of the non-payment of the account may be reported to the CREDIT BUREAUS by our client, which can adversely affect your credit rating.<br> <br> Please answer my concerns Telkom! I will not pay for an account I closed and did not make use of.<br> <br> Complaint 1: http://hellopeter.com/telkom/complaints/failure-to-cancel-account-3-months-later-***<br> Complaint 2: http://hellopeter.com/telkom/complaints/harassment-from-telkom-incorrect-bill-***
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated and feedback will follow.
Kind regards
Yazied
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated and feedback will follow.
Kind regards
Yazied
Telkom Social Media Team
