Telkom think it's Christmas

After having billing issues and the full amount outstanding paid up, I now receive a further account with an outstanding amount, REALLY, they can't even get their billing right. Not only that my phone has been suspended since October 2019, no outgoing calls but they are charging me for three calls. This account will not be paid until they apologise for the inconvenience caused, furthermore no reconnection fees will be paid as I am cancelling the line. Telkom sort this bill out before it becomes an issue. Further they don't seem to bother to answer any complaints via Hello Peter so maybe the media is a better option.