Telkom: Thieving swine.

Item: Telkom
Rating: 1
Author: Richard B

R4593 taken from my account in the last week. Telkom thinks they can just take. You claim my account is closed, but R3093 in arrears, even though this account was NEVER in arrears. You refuse to send me a statement. You send me a case log with a reference number every time, yet NOTHING GETS DONE. You are *********. Thieving swine!

I want someone to respond to me as a human being. I don't need your official bull**** response that never amounts to anything. I want someone to contact me an explain to me why you think you are justified in taking my money.

This is absolutely f**king ridiculous.

Helpful (0)

Replies (3)

Telkom's replyOfficial

04 Oct 2017, 08:36

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Telkom's reply04 Oct 2017, 08:36

Official

Good Day

Regards

Telkom Social Media Team

Bronwyn

Telkom's replyOfficial

04 Oct 2017, 08:37

Please send us a private message with your ID number, and account number for our team to follow up and advise.

Regards

Bronwyn

Telkom's reply04 Oct 2017, 08:37

Official

Please send us a private message with your ID number, and account number for our team to follow up and advise.

Regards

Bronwyn

Richard B's updateReviewer Update

04 Oct 2017, 09:13

Acc *** ID *** Why do we do this over and over again? Have you no connection the Facebook team, who are now ignoring me? Just give me a reason why 6200 has been debited from me, and tell me where I need to send written request to stop debiting me, so I can be done with you. I am so finished with you people.

Richard B's update04 Oct 2017, 09:13

Reviewer Update