Telkom ******* they take ur money and offer no service

I placed a telkom adsl order 3months ago since then I am still waiting for my line to me installed In the beginning I struggled to get the technicians out for 1-2months now I have had the technicians out all come check realise the job is just too much work promise to come backand to this day I'm still waiting When I call the call centre u wait 40min for a consultant only for them to tell u they are off line I must phone back the next day I have been trying for three weeks to get through to follow up on the order each call waiting 30-40 for consultant to answer only to be told they are offline Starting to think it's just an excuse cause they have to.many complaints and don't know how to deal with it When I did get hold of consultant they tell me we cannot follow up with openserve cause they are a separate company and they don't have contact numbers Now after all this I receive a bill for the adsl that I don't have This is pathetic So not I want to cancel the order cause I'm not getting anywhere they are offline so Telkom just expects to debit my account for something I don't have if I reverse the debit order then my other services will be suspended There is nothing in place to protect the rights of consumers with telkom they can just do as they please to us take our hard earned money All I want now is to cancel this order and slowly but surely take my business elsewhere I cannot accept the service I'm receiving from this company its shocking to say the least I warn prospective clients not to sign up new adsl contracts cause they will take ur money and take months to get the service delivered I'm sick and tired of empty promises I just want out