TM
Thembeka M

1 reviews | Active since Oct 2015

26 Apr 2018, 11:40

Telkom ******* - *** Services

Yesterday around 12:03 lunch times i loaded data using my cellphone banking like i always do. I immediately received an SMS from Telkom Number ( ********** ). Saying they received my request to load data and they apologise for the delay. My request will be processed shortly and they gave me a ref number - MR0017FO2N.

Today i'm still waiting for my data to be loaded 24hrs later, what kind of *** service is this? please return my money then if you loading my data.

0
Replies (2)
Telkom
Telkom's reply09 May 2018, 10:01
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

TM
Thembeka M's update09 May 2018, 10:17
Reviewer Update
Hi Telkom, My telephone number is ***, not comfortable with giving my ID number i bought the data via cellphone banking with FNB.