1 reviews | Active since Apr 2017

08 Dec 2018, 22:52

Telkom ******* and utterly useless

A -5 if the option was there! Telkom are *******, do NOT use them! No internet for over 3 days now, logged fault completely ignored! 2 separate 2 hour long calls to Telkom, both unable to resolve the issue and both promising to call me back... guess what... NOTHING!!! So who pays for the phone call costs and lost revenue from not being able to work??? Fix my line or refund me you utterly *********** company *******!!

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Replies (2)
's update09 Dec 2018, 19:49
Reviewer Update
Yet another day past an not a word! Disgusting but I guess typical of what can be expected in this country these days, not a clue what customer service is!
's update11 Dec 2018, 21:07
Reviewer Update
Over 4 hours of phone calls, 4 promises to call me back and absolutely NOTHING. Not even a technician sent out. Telkom, get my service fixed NOW. I pay you for a service and you are not delivering = *****! You WILL also reimburse me for all the extra costs I have incurred as well as loss if income.