Telkom *******!!

The telkom cables in our area was ****** in October 2019. Since then we had zero services (internet or phones). They said they wetent going to fix it. We gave our intention to cancel in December 2019 already but to date they still invoice us monthly and have not cancelled. They have no re-imbursed us for months we paid without getting any service at all. They are *****ing our monies and dont give a damn about our experience. We send queries to the accounts dept and still was not resolved. How can we pay a cent for not receiving any services at all from them. It was not our fault cables got ******. They could not convert our line to lte as well due to no coverage in our area. What do they charge us for and keep charging us? Why cant they cancel and reimburse us? They are *******, thats why. No other way to put it and they want us to sue them. Their customer service is beyond pathethic.