Telkom *******

I have canceled my internet router in beginning of June via the telkom app and did receive a message to confirm that telkom have received my cancelation request. End June I realize that they did not activate the cancelation and immediately phoned to activate the cancelation. And again end July and end August it is now end September and they are still billing me for a line I don't use and everytime I phone I have to hold for at least 1 hour and then get promised it will be fixed. I have not received a salary since lockdown started and cannot afford this extra cost. Telkom you taking my children's food money and should be ashamed.