KP
Koos P

1 reviews | Active since Mar 2019

23 Apr 2019, 17:11

TELKOM *******

PATHETIC PATHETIC PATHETIC......do I have to say more. We closed our Telkom account in February 2018 due to pathetic service and due to accounts that do not correspond with one another. We signed up for a R999 package in Oct 2017 and we were billed for R2355. We left Telkom three months later because of their incompetence to sort out our account. The amounts on the bills differ from R5093 (Feb 2018)to R1027(April 2019)....so now tell me how on mother earth is that possible???? TELKOM STILL DO HAVE OUR DEPOSIT allocated wrongly to an account that was not ours or what we signed up for. More than hundreds of emails to Telkom, Telkom's so called Lawyers and telephone conversations left us with nothing after 18 months. Received an sms today that we will be handed over...different lawyer again. It seems that the *********** person on Telkoms side do not know how and what to do. She or he is definitely on a gravy train for only receiving a salary for sitting and *****ing time. BELIEVE IT OR NOT....AFTER 12 MONTHS AFTER WE CANCELLED OUR ACCOUNT WE STILL GOT BILLS WITH DIFFERENT AMOUNTS. We received a mail from a PUMLA on 26 Jan 2018 that our account is zero just to receive a mail later that we owe Telkom again. The credit manager mr RASSIE ENGELBRECHT was also contacted via email.......HE REQUESTED THE MATTER TO BE REFERRED TO HIM........NOTHING NOTHING. Maybe Engelbrecht is also *********** in doing his work properly. The previous Lawyers indicated that the issue was solved and that the account was less than the deposit and should be cleared by utilizing the deposit for the right reasons JUST to get a mail from a total different lawyer again.....Telkom do not understand what that meant and jump from Lawyer to Lawyer......let me think of a rabbit jumping and jumping and jumping.....................................................gatvol vir telkom!!!!!!!

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