CH
Cheslyn H

1 reviews | Active since Nov 2012

03 Sept 2018, 10:33

Telkom *******

So once again telkom has proved to rip people off.

How do I get billed for an account that I do not even have anymore? Logged onto my profile this morning and I have no accounts linked, obviously because it was cancelled effective the 19th of June.

Now I get billed for September and I can’t even dispute it because I have no accounts.

Then I must waste more money waiting for someone to answer my call to sort this out.

0
Replies (1)
Telkom
Telkom's reply04 Sept 2018, 08:10
Official

Good day Ch3z

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,