1 reviews | Active since Jun 2010
BEWARE: Any people want to take on a new cellphone contract with Telkom. When you first get hold of them to give all your details to get the contract...they inform you that they will debit 2/3mnths of the contract amount as a test debit order, and they then advise you that this will be refunded after the phone is delivered. BUT This did not happen. After 1 month i queried, i was advised to wait 3 months then it be refunded. After 3 months, kept being to told query was sent to billing dept And i have been querying ever since...almost every day worrying them via a 30min wait on the phone, via email corespondence...even have a reference number # ********** 7 to prove it, but the truth is Telkom Mobile simply isnt bothered. This is **************** of which they should never have taken my money in the first place. So all new Would be Telkom users...beware before you sign up or think of signing up to a Telkom Mobile Contract.
Hi gounderm,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi gounderm,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.