JE
Jaco E

1 reviews | Active since Jul 2018

01 Jul 2018, 21:01

Telkom *******

I cancelled my ADSL account with Telkom on 16 April 2018. They have debited my bank account every month since. It seems Telkom just refuses to cancel an account and just keeps taking money *******ly. How are you still taking money from someone 3 months after they have cancelled their account? They have assured me telephonically that my account has been cancelled. Useless

0
Replies (1)
Telkom
Telkom's reply11 Jul 2018, 07:15
Official

Hi enslinjaco1

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,