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DJVV
DEAN JANSE VAN VUUREN

1 reviews | Active since Oct 2012

02 Oct 2018, 11:32

Telkom *****'s

I have requested my ADSL to be relocated since March 2018 and this has not happened till date. I logged multiple requests to have my service cancelled and still nothing. This is ***** and my money is being ****** every month. I want this reported and i want this article to call out that Telkom should go bankrupt. I will be refunded from March 2018 - September 2018 and my deposit paid back immediately.

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Replies (2)
Telkom
Telkom's reply27 Oct 2018, 11:15
Official

Good Day

This response serves as confirmation that your query has been received. Please be assured that we will task fulfilment department to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

DJVV
DEAN JANSE VAN VUUREN's update02 Nov 2018, 09:10
Reviewer Update
I would really like to find out what is happening with my query. I was called and advised that i will be refunded from April 2018 up until September 2018 and blow me down i get debited R600 again for the month of October 2018. This is becoming a huge problem as i have cancelled in writing and still my money is being deducted from my account with no authorization from myself. This is ***** and if i dont get a positive response in the next 48hours i will be making sure we start leagl steps to get this resolved. Im am due almost R4000 and i want it with interest and penalty fees for *****ing peoples money.