Telkom: "There's nothing we can do."

<p>Despite several attempts of trying to activate the hunting on our business lines. There is still no response or activation from Telkom.</p> <p> </p> <p><br />I have sent a request on Monday 3 Oct 2016 to ********** . Phoned 10217 the next day, nobody knows anything. And it is still not active. They said email ********** , and I did on Tuesday 4 Oct 2016. Called 10217 the next day. Same thing. Then they said email ********** directly, which I did on Thurs 6 Oct 2016. </p> <p> </p> <p><br />Still no joy when I called them today. They said "theres nothing we can do."</p> <p> </p> <p><br />So, let me try and understand this situation, I need to activate the Hunting facility on our business lines, I followed your processes and now that your processes have not shown any results, there's nothing you can do? On Wednesday, 10217 told me to call ********** 313, the guy says he will transfer me to the relevant person. It doesnt go through, and comes back to him. He says the guy who can help is Ritesh and he's busy, call back in 10min on ********** 325. Since then, I got no answer on both those numbers.</p> <p> </p> <p><br />Seriously, what's going on?</p>