DS
Dee S

1 reviews | Active since Feb 2017

19 Mar 2018, 16:07

TELKOM THEIVES

Telkom still sends me a bill for a contract cancelled within the cool off period. Here are the reference numbers : ********** 91, ********** 5. They plan to credit me the amount billed by subtracting it from the March bill which includes the cancelled internet contract. Is there anyway I can get MY MONEY back paid into my bank account that was billed ! This is extremely frustrating as your call centre agents are ***********.

Regards ****ed off client

0
Replies (1)
Telkom
Telkom's reply12 Apr 2018, 10:26
Official

Hi Dee S,

Thank you for making contact with us, apologies for th elate response.

Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.

Your reference number: ***1

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,