LC
Lorna C

1 reviews | Active since May 2016

25 Jun 2017, 10:36

TELKOM THEFT OF GIGABYTES

<p> I check my emails daily from telkomsa.net detailing GB usage. According to today's email SEVEN GBs have been used since Friday EVEN THOUGH MY ROUTER HAS BEEN SWITCHED OFF AND UNPLUGGED SINCE I DISCOVERED THE UNAUTHORISED USE OF my GBs.</p> <p>I have sent numerous emails (from a cafe hifi hotspot) to ********** but no action has been taken.</p> <p> </p> <p>THIS REALLY AMOUNTS TO THEFT.</p>

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Replies (1)
Telkom
Telkom's reply27 Jun 2017, 08:20
Official

Good day Lorna,

Please privately reply with your affected number and Id number.

Kindly be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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