MT
Mandiemarie T

1 reviews | Active since Dec 2019

15 Dec 2020, 21:13

Telkom theft of data.

I am a customer of telkom for over 5 years...needless to say...i am not a new user.. I have 2 data plans with them...1. Anytime data 30 days...2.nightowl plan 100gb.after 12...Telkom suddenly took data from my anytime dataplan after 12...instead of my night owl. I have contacted them and logged a dispute...they sent me a text message informing me.."the dispute has been resolved" ...no information other than that...checked my balance...my data was not returned...i duly logged a call back from the app.....operator called back...requested i hold he needs to transfer me to the mobile div....after holding on for 13 min..the call was dropped...i again logged a call back ....NO CALL BACK AT ALL!!!!

I CALL ON EVERY USER WHO HAVE SUFFERED AT THE HANDS OF TELKOM TO JOIN ME IN CONSULTING WITH A LAWYER...

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Replies (1)
MT
Mandiemarie T's update17 Dec 2020, 11:22
Reviewer Update
Alert!! Do not recharge ur account!! Telkom has not credited Airtime bought with a voucher since lastnight 12:05.. Stating techinical issues!!! However no one has been informed of this via a sms...