Telkom theft

<p>Prepaid Telkom phone was not working. Telkom sends external contractor = awesome service. Repairs my phone and Telkom technicians errors. I purchase airtime R400 and I'm unable to load. I send SMS and email. No help. Go to Southgate. Learn that phone has been cancelled. They can't help. Phone help desk. System offline. Recommend that I find a buyer for my airtime. No reimbur*****ts. So how do I resolve this. I'm told I can't resolve but must call back in an hour</p>