1 reviews | Active since Apr 2011
Telkom the worst you can get!!
Been struggling with Telkom mobile with my Huawei B593 LTE wireless system since purchasing of the contract in March'15 and still not resolved. Herewith communication and personnel been spoken to:<br> <br> Here are all the names of the people that I have dealt with over the past months and not one could resolve my problems: Joshua Mnisi, Sanele Buthelezi, Shafiek Cader, Tebogo Mongale, Launa Molapo, Candice Malendisa, Joseph Ntai, Ntsikelelo Ngcanga, Zandiswa, Frank Mkwa****.<br> <br> Just some history on some of comments as well as e-mails send:<br> <br> ? Your name does not exist Mr Boshoff ( several times from your helpline operators, you have it on tape).<br> ? Do you really have a Telkom system installed at your house ( several times from your helpline operators, you have it on tape).<br> ? Your Wi-Fi system card number cannot be found on our system.<br> <br> Then all of a sudden I have a brand new number and my name just re-appear on system. Then the bills started coming R 1200 , R 1500 but not the R650 that I signed up for, and on request was told that the data was used and I had to pay. <br> <br> I have now been given over to Nudebt as a bad paying customer, why??? Just sort out the issue!!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM172288.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM172288.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
