Telkom - The worst telecommunications company in the world

And the saga continues. Instead of sending me a corrected bill to accurately reflect pro-rata days I get cut off. When contacting Telkom I am hung up on by phone, their webchat advisor cuts the chat as I asked for a supervisor to call me as they were unable to assist. Now I'm left with no internet connection and due to working from home several days a week now have no choice but to pay the incorrect bill yet I can't actually pay it as they're own payment system is down.

I continue to be flabbergasted at just how *********** this telecommunication company actually is. I run contact centres and their advisors are some of the worst I've ever come across whilst their service is literally the worst I have ever received anywhere in the world.

My biggest regret is that I'm tied into a contract with them and I'm unable to cancel it and move to a different ISP easily.

Please anyone considering using Telkom in any way reconsider as you will get the worst telecommunication service in the world.