Telkom - The worst service provider who does not respond ....

Item: Telkom
Rating: 1
Author: Ashini N

<p>I have been complaining on Hello Peter from October 2016, in regards to a cancelled order from April 2016. I have received emails and responses saying that they have our details but cannot get in touch with us. Ihave respoded with all our details, and the latest email was sent to Telkom in December 2016, but STILL NO JOY. I am wondering if there is anyone in Telkom that has a conscience and is competant and will get back to me .....</p>

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Replies (2)

Telkom's replyOfficial

13 Jan 2017, 08:34

Good day Ashini,

Please note that your query has been logged and sent to our Billing Team to assist with refund, your contract has already been cancelled.

Your reference number is ***4.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Telkom's reply13 Jan 2017, 08:34

Official

Good day Ashini,

Please note that your query has been logged and sent to our Billing Team to assist with refund, your contract has already been cancelled.

Your reference number is ***4.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Ashini N's updateReviewer Update

13 Jan 2017, 09:50

Hi Busi. Thank you for you reply, but this is what I was told in Ocober 2016, and am still waiting....

Ashini N's update13 Jan 2017, 09:50

Reviewer Update

Hi Busi. Thank you for you reply, but this is what I was told in Ocober 2016, and am still waiting....