Telkom the worst service provider in South Africa

<p>I have been having continuous problems with my landline ********** 868 which is also an ADSL line. Telkom keeps closing the fault without resolving the underlying problems and without confirming and properly monitoring that the fault is resolved. My line has been down since the 15 December 2016 and a Technician was only assigned today from what I am told. I tried calling Icasa and after 2 days have failed to talk to someone. They then told me that they want it in writing on the 4 Jan 2017, they are just as hopeless as Telkom. Their switchboard gave me a cell number for someone that was on leave.</p> <p> </p> <p>After numerous calls which included the Telkom CEO office (no response) and being cut off when they can’t provide an answer or don’t want to transfer the call to management, I am still in the same position. After hours on their 10210 number and having spoken to two managers, my line is still not operational.</p> <p>Hopefully it will be fixed in 2017. </p> <p> </p> <p>Can’t wait to move to another service provider once this is available in my area.</p> <p>Last but not least I wish that Telkom continues to lose more and more and more clients to their competitors in 2017 who treat clients fairly and in a dignified manner. </p> <p>It is sad that this continues in this day and age even with numerous complaints visible on social media Telkom still does not value its customers</p> <p> </p>