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Alexander S

1 reviews | Active since Nov 2016

08 Dec 2016, 21:36

Telkom the worst service in the world!!!

<p>If you ever thought you experienced bad service you clearly haven't dealt with Telkom. I wouldn't recommend Telkom to my worst enemy. They simply don't care. I've been emailing and phoning for a month now and my extremely and unbearable internet is still not fixed. Two technicians came to my house and all they do is speed test and writing a report that's all. The more you complain the less they do. They just keep on and on to apologise but nothing happens . Maybe they should apologise less and fix more. It's astonishing how much they don't care . </p>

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Replies (5)
Telkom
Telkom's reply09 Dec 2016, 09:15
Official

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Network Team.

Your reference number is ***1.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

AS
Alexander S's update09 Dec 2016, 09:39
Reviewer Update

Hello I barely have internet at all . You make sure your network team understands this and that I'm furious . Get this message through to them today . I want this issue fixed this year .I will post on here every single day until my issue is resolved

AS
Alexander S's update10 Dec 2016, 10:56
Reviewer Update

I'm still waiting for my internet to be fixed get to work and fix it soon .

AS
Alexander S's update12 Dec 2016, 15:28
Reviewer Update

Hello

My internet is still not fixed I want an update on the progress of my query .

reference number is ********** 1.

AS
Alexander S's update17 Dec 2016, 17:17
Reviewer Update

Hello, it's been 5 days and I haven't received any update on my query. What is going on??