Telkom the Worst Service for ordering a new Internet Fibre Line

Hello Peter, I ordered a Fiber Optic Connection (10Mb/s) line from Telkom Online in befginning of May 2018. I followed up on 07 May 2018. I had to pay a deposit of R700, which I did. I kept on following up every week and they only come to install the hardware on 11 April 2018, but nothing worked. I keep on phoning 10213 (Sales) and 10210 (Technical) and they keep on blaming each other or some manager. When asked to speak to a manager or a manager's email address or number, they refuse to give it. The phone line was start working only on 11 June 2018 (2 Months after installation!). But no internet. I keep on phoning at least three times a week, every week and I have to hold on for at least 10 minutes before they answer and the average call takes me 25 minutes in total. This is completely, completely unacceptable and just plain wrong! I still have no internet and when I phoned Saturday (14 June 2018) morning to technical, they said they can see my line is working but it is not activated yet and sales must conclude it. Please Peter, I beg you to assist and point me in the right direction to get a solution?

Thank you, Solomon Smit, **********