TELKOM THE WORST OF IT ALL

I am Tired Telkom My package is not corrected I have sent emails noone is getting back to me. My service is now suspended and its not my fault and how many occassions didnt I phone sent emails only got like 3 calls to say they working on it. But noone is assisting so i have decided I am going to put my emails on HELLO PETER. On Sep 8, 2020 9:28 AM, Natasha Japhta <***> wrote: Good day

I see my account has not been sorted noone gets back to me via email or phone calls last night at 11:59 I received an SMS to say I need to pay R7456 I will not be paying that amount first of all it's not my fault and secondly I was not contacted to say if my account has been rectified. I just keep on getting sms to say you working on it and sorry for the inconvenience that u caused me if the amount of seven something is for the essential package I took out I feel it's not fair and I feel you need to sc**** that amount it's not my fault I must start from scratch with payments and now it's reflecting bad on my side at the credit bareau. Telkom I'm begging do sort this out and the last time I phoned it was on the 28/08/2020 and I spoke to Chandre this is the ref be: ***3. This is annoying Find attached the photos of the sms that I received.

Natasha

THE PEOPLE WHO I HAVE EMAILED ARE ***, ***, ***,***, ***

Natasha Japhta Wed 2020/09/30 21:06 Hi

How are you. Now it's month-end so my telkom is going to suspend my service again it better not happen cos the issue is not resolved and I'm not put on another package. It needs to be sorted I will not leave it as it is. I will take it higher and further it's not fair towards me as a customer. As I said I will not reply for a new package than you come with stories why I can't get one you should put me on one once the issue vis resolved which is in my budget. Hope to hear from you soon...

Natasha

On Sep 28, 2020 12:24 PM, Natasha Japhta <***> wrote: Hi

Got a call from Sadija on the 23/09/2020 And I expalined to her aswel that i will not apply for a new contract TELKOM MUST SORT THAT OUT FOR ME because its not my fault and I feel its unfair I want a package that suits my budget and I know they do have

Natasha

THERE IS MORE EMAILS THAT I WAS SENDING