1 reviews | Active since Nov 2012
Telkom- The worst network provider. All about money.
I had a Telkom contract and I have probably had over 3 or 4 contracts with Telkom in total as I have lived in many houses in JHB and in Cape Town as I have moved around for work. This last contract I had has made me not go back to Telkom ever again. When moving out of my previous place I asked for Telkom to cancel my account and I moved out at the end of the month. Before moving out I also went to the Telkom store to confirm what my final bill would be which I wasn't too happy with as I thought I was paying more than what I was supposed to be, I paid the amount I was told by the agent and asked why the balance was so high and he informed that this would be adjusted. When the next month came I was told that there was again an outstanding balance. I then returned to Telkom Bay Side Mall who refereed me back to the billing department and upon phoning the billing department and fighting with them and explaining to them my frustration they then said that I wont be paying this amount and that they are going to adjust this amount. When the next month came I again got a bill of the same amount and after the same process they then said that they were going to adjust the amount again. 3rd month came and I experienced the same issue. Now when my credit records were pulled it shows the amount and says bad debt payer and written off. I only noticed this when I app**** for a new job. I wouldn't suggest Telkom to anyone out there. I completely regret being with Telkom. They are all about money and do not look after their customers. All my family have been their loyal customers. My parents have probably been with Telkom for over 20 years. I would have gladly opened another Telkom account after moving to my new house but will not be doing that anymore and will be looking at other options for my home and for work. Telkom does not worry about their clients. If I need to take this to court, I will be doing so.
