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MA
Mogamad A

1 reviews | Active since Jan 2017

19 Mar 2018, 10:05

Telkom The Worst Network

I feel like I am a Parrot already constantly complaining about how bad Telkoms service is, but the truth is they own the Monopoly. So as long as you pay your bills then they don’t give a **** because where else are you gonna go. They have been taking my money for years and providing the worst service. It’s ******** the way they treat their customers and I am beyond sick of dealing with them.

I am done complaining I am leaning towards suing as I have lost so many working hours and money with the lack of service that Telkom has provided.

0
Replies (7)
Telkom
Telkom's reply10 Apr 2018, 15:09
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,

MA
Mogamad A's update10 Apr 2018, 16:30
Reviewer Update
The landline number is ***. It seems to be working now after 4 weeks of struggle with Telkom. However yesterday it still kept on going off.
Telkom
Telkom's reply29 Apr 2018, 10:08
Official

Good morning Mogamad

Thanks so much for the feedback so sorry for the delay the line looks clear no errors no signs of congestion, does the problem still exists?

Regards

Jawaad

HelloPeter Team

Best regards,

MA
Mogamad A's update08 May 2018, 09:11
Reviewer Update
Hello Jawaad yet again problems I am getting less than 0.5MB line speeds
Telkom
Telkom's reply11 Jun 2018, 08:52
Official

Hi Kymo2

Kindly confirm if you are still experiencing issues with your service.

Everything looks good when I test.

Regards

Tumelo

Best regards,

Telkom
Telkom's reply12 Jun 2018, 08:45
Official

Hi

We have not heard feedback from you.

Your query has been marked as resolved.

Regards

Bradley

Social Media Team

Best regards,

MA
Mogamad A's update12 Jun 2018, 08:49
Reviewer Update
Sorry for the late response, however the internet keeps on switching off every day and then I need to start my router again. My router is not faulty because a friend of mine living in the same area has the same problem