1 reviews | Active since Feb 2022
Telkom the worst mobile service provider
The worst service provider I have ever used. Telkom's customer care agents are of no service to say I have received poor customer service is an understatement. I have had my phone suspended since December 2021 till to date due to phone numbers that are inactive and one has never worked since received. I have sent numerous email and nobody has responded back to me (*** has not responded to an email sent on the 18 February 2021). Also I have made multiple visit to Telkom store where I have been met by employee that could not care and were of no help. I personally would not advice anyone to have a Telkom contract as they have showed me how much they do not care about their customers. I feel ****med by Telkom as I am paying for a service that I am not getting, when you request to speak to someone higher than a customer care agent you will be told that they can't share details of their manager. A call has to be requested ( I am also still waiting for a manager to call). Telkom is the worst of all mobile service providers in SA according to me.
