1 reviews | Active since Apr 2018
TELKOM : THE WORST EVER SERVICE I'VE EVER RECEIVED, AND I LIVE IN SOUTH AFRICA!
Dear Telkom and Fellow Customers who I am sure are as dissatisfied with Telkom's Services as I am.
I am extremely dissatisfied with the quality, or should I say the utter lack thereof, of the customer service from Telkom. An order for a new ADSL Home line was ordered on the 25th day of Jabnuary 2018.
To easy your reference ( to whoever from telkom is unfortunate enough to be dealing with me) , a useless order number was given to me ********** 32.
And guess what? Contrary to your boasting of being the best date provider in SA, NO WORK (OR A REASON FOR THE LACK OF IT) has been done nor feedback given to us.
We have been on the phone with your useless telephone center, and to date no one has been able to assist us properly.
Your professionalism is a disgrace. Your customer relations is a disgrace.
Since you so vehemently insist on having a monopoly on ADSL Telephone line services, please ensure that you can actually fulfill all the promises you make on social media and on your add campaigns.
Your technicians make **** system updates on orders, saying that customers are unreachable. Surely it is impossible for both me and my spouse to be unreachable, 24/7 for A PERIOD OF THREE MONTHS??????????????
I would not even recommend Telkom's services to another person if their life depended on internet access, because they would eventually just die since Telkom would never have fulfilled the order and would let the poor person suffer and wait UNTIL THEIR LAST DYING EXHALE OF INTERNET-LESS BREATH.
Should you suddenly be able to miraculously come and install the line, please do let us know. We are dying with anticipation.
