TElkom..... the worst ever

I contacted,the call centre 10210 to resolve issues with my adsl. they took me through a process and advised issue resolved. to my dismay nothing was resolved. called again and was told the line was faulty. call logged and reference number received. received an sms to say problem resolved. guess what problem still exists. I have been trying to contact,them since for 3 day. call at around six and you just hold on for ages and no one answers.... I am positive,that this call centre is either not manned or the staff on duty revert their phones and you have to continuously listen to the tape.... have made 8 calls, left me phone on speaker for mor than 30 mins at a time. I cannot believe this kind of service<br> I would be interested to see if they respond this complaint. being charged but no service !<br>