TELKOM THE WORST CUSTOMER SERVICE !!!!!!!!!!

<p>Telkom the worst service ever, I took out a 2 year LTE contract with Telkom in April2018 on the 20th April i was not able to use the LTE, i logged a call with Telkom received a ref number ********** 2, Firstly no one called me from telkom i escalated and was told by the call agent someon will make contact no one did after probably the 7th escallation was i told that the tech was assisgned and this was sometime in May, During this time while waiting for Telkom I took the LTE router to another area and i was able to use it there working fine when i brought it back it did not work at my house, I phoned telkom informed them and nothing was done. The lte started working but it was intermittenet....Telkom still charged my for the full amount ...I attemted to log a fault for a review on my telkom bill and i found thios process very, very frustrating because none of the call centre staff was able to assist me, i went to the telkom shops in Clearwater and the only thing the lady done was log a call on so that the call centre agent can call me ...I was called and suprise surprise the person was not able to assist me..the sundey i went to Rosbank and i was told they cannot assist and a call agent would call me ..A lady gave me a call and informed me that the line was working and i will have to pay and she will send me proof that i used the line the more i told her that the line was not working and i asked why a call was accepted the more i was told i wil have to pay....On the 26th the line went down I phoned Telkom and they made me do some test and evetually gave me a ref number to date no a single person from Telkom has phoned me, I phoned again on the 1st July to follow up and ti inform the perosn that when i test the line speed i found it to be only at 0.435 dowload speed......How can i be paying for this kine of service????? DO NOT USE TELKOM!!!! I am paying for something i cannot use.</p>