Telkom the worst company in the world

<p>Telkom More Specifically Jose (the manager) and Ms. Pillay at Telkom Bluff, Durban assisted me in switching my ADSL account to LTE in September last year. For some reason, my ADSL account was never closed and I kept receiving monthly Accounts. I went back to Telkom Bluff (Jose) store 3 times to ask them to close it, each time being promised that is was done, and finally Jose apologised for all the hassles and admitted that it was their fault and promised to credit my account and then finally closed it. That was the last I heard from Telkom on the matter in months (I did not receive any more accounts), till now!!</p> <p>I have now been Black listed for R3127, 00 as the account was never closed as promised and my good name has now 100% unfairly been tarnished. I never received any letter of demand any in arears accounts or Attorneys letters to warn me about this which to my knowledge is *******.</p> <p>I went back to Jose at Telkom Bluff and demanded that he rectify the matter, again I got lots of apologies and promises to have the matter resolved immediately. It is now almost three weeks later and STILL nothing has been done, Jose now hides behind a closed door when I want to speak to him about not doing HIS JOB and refuses to assist me.</p> <p>I have been on the phone with Telkom’s help line every day for two weeks and all I get is (true to form) an apology and a promise but nothing else. Apparently, someone at the back office had to rectify the matter (and I am not allowed to speak to them myself), this has not happened to date, I personally don't think that the "back office" even exist.</p> <p>This is a perfect example of total incompetence.</p> <p>It is now three weeks later and I am still no closer to having my name cleared, any feedback or anyone at Telkom doing their job!!!! To date I don’t even know if this account has been closed yet.</p> <p>My next step will be to go legal!</p>