Telkom the worst call centre to ever call

I HAVE LOGGED A CASE WITH TELKOM ON 28/12/17.TO DATE I CAL EVERYDAY BUT I ALL I RECEIVE IS A SAYING THAT THERE IS NO FEEDBACK.NO OE EVER RETURNS YOUR CALL .MY CASE NUMBER IS ********** 9.MY ID NUMBER ********** 218084.MY CONTACT NUMBER IS ********** 943.