1 reviews | Active since Dec 2016
Telkom the worst by far.
<p>Since my contract expired I've completed the necessary documents to cancel it. This was in February 2016. June 27, 2016 I've eventually got a reply from Telkom that the contract has been cancelled. But since then they still deduct the monthly amount from my account although I do not make use of their equipment anymore. I've spoken numerous occasions with the client services 10210, and last month the agent said no the amount deducted was the last amount owning to them "???" I accepted it as long as the process is now finish. Just to open my e/mail today to again get an invoice from Telkom to the amount of R331.29. I'm currently locking into my bank account on a daily basis to ensure they do not deduct this amount again.</p>
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
