Telkom ... The worst !!

This has been the worst company I have ever had a service with !! Since the start of my service I’ve had to fight for what I am paying for I’ve spent countless hours on the phone and even on hold trying to get my speeds corrected I’ve signed up for a 4mbps adsl line and had to sit up with speeds of 0.82mbps download and 0.42mbps upload yet I’m being charged to R650 p/m RIDICULOUS!! When trying to cancel the service 40 days prior to the 30 day requirement I’ve been shunned back and forth not only by the companies website but the app as well as *********** call center staff who’s only solution was to raise more than 3 billing disputes for what reason I don’t know, I am currently going through a high risk pregnancy and was even in tears with one of their agents on the phone begging for help resulting in 4 failed manager call backs now I’m sitting with a bill for a service which I no longer use, Telkom is a company that only contacts it’s customers when reminding them of payment and has no regard for their customers or their customers concerns. I wouldn’t recommend this company even if my life depended on it . This journey has just been depressing!!