Telkom the worst

Wrongly put on the credit buro. I have opened a cellphone contract at Telkom Mobile. The debit order is only to go off at the end of the month. When I app**** for an additional line, first they told me that my income was to low. This was incorrectly captured by the sales people in the shop. Then they fixed it. Then I rep**** for the line and then Telkom's excuse was that I have accounts in arrears at other companies. I then asked them to tell me on which credit buro it is reflecting. As that I am unaware of any defaults on my name. I was informed that I need to phone Experian. I then enquired a full credit report from them. I was shocked to see that Telkom blacklisted me for my account and it showed that I am in arrears. This debit order is only to be collected at the end of this month. How can they blacklist you for an account that is not even in arrears?? When I phoned Telkom they told me that it was a fault on their side and they will rectify it. As for the negative information. Every time that I needed to go and apply for the new line, they did a application and now the enquiries on the report is sky high. This is a very serious matter to me as I was never on the ITC before and this was Telkom's fault that I am on the ITC now.

I need to let them remove it immediately and take off all the enquiries that they have done on my name. This is effecting me now negatively and I am blacklisted for Telkom's fault. I logged a complaint and is still waiting for them to call me.

Please help as this is really serious accusations to make and the information is false.