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Sarah D

1 reviews | Active since Apr 2017

05 Apr 2017, 23:07

telkom the worst

<p>i had a contract with Telkom and cancelled it last year in CLAREMONT CAVENDISH MALL..and i made my self very clear that i did not want anything to do with you anymore...but here i am my bank confirmed that telkom has been debiting an amount of r89 every month since june 2016 untill TODAY.....I WANT ALLLL MY MONEY BACK AND LEAVE ME ALONE</p>

0
Replies (5)
Telkom
Telkom's reply06 Apr 2017, 13:49
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply10 Apr 2017, 15:08
Official

Thank you for making contact with us

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply11 Apr 2017, 14:26
Official

Good day Sarah,

The number *** has no records on our system, please check the number and provide the correct one. Alternatively you can provide your ID number so we can further assist.

Regards,

Busi

Telkom Social Media Team

Best regards,

SD
Sarah D's update13 Apr 2017, 13:41
Reviewer Update

hi

my number ***

I can remember the contract number as i was promised that it was cancelled..and i would NEVER be debited since the contract had ended..it was a data sim

SD
Sarah D's update19 Apr 2017, 16:22
Reviewer Update

Was that the end of it telkom.. it's been a weekeweek since I heard from you again..????should I take this further??