Telkom, the thieving company - Billing department not giving back my money but too quick to ***** it

How many times do I have to try and contact Telkom with no response. How is this company operating if it *****S MONEY FROM CUSTOMERS. I'm one of the thousands of customers that have been charged for something that I DID NOT SIGN UP FOR! From March to now Telkom has ****** a total of R4151 from me and I am STILL WAITING FOR MY MONEY BACK. I cannot stop my debit orders because I will be the one who suffers with a bad credit rating. Telkom is run by *********, *****ing money from customers.