1 reviews | Active since Nov 2016

09 Dec 2016, 10:26

Telkom - The Terrible Service Continues

<p>Post my Hello Peter complaint i really thought that Telkom is now taking an active step to assist me. I guess i was wrong.</p> <p> </p> <p>At todays date i have spent over R500-00 in calls to Telkom to try to receive a service that i was promised.</p> <p> </p> <p>On Telkoms Diagnostic test it was agreed that i do not have the required signal as promised. I told the agent that if i was not assisted in the course of this week as promised that i want to cancel with immediate effect.</p> <p> </p> <p>I once again called Telkom where the call centre agent Sizakle Holongwa made the nitty gitty of the front office - back office dilemma and issue of mine.</p> <p> </p> <p>I aksed to be transferred to Launa and was advised that this is not possible,</p> <p> </p> <p>All i wish to do now is cancel with immedaite effect.</p> <p> </p> <p>If someone can be so kind as to call me - same will be highly appreciated </p> <p> </p> <p>Kind regards </p>

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Replies (1)
's update23 Dec 2016, 09:10
Reviewer Update

@Telkom my compliant has to date still not been constructively attended to

can i please have some urgent feedback as the matter has been going on with no progress at all