Telkom the service provider with no idea of what service is

After struggling to cancel our Telkom internet contract since 22 November 2017 at the end of the contract term. We are now fed up with Telkom!!!

We have called numerous agents to cancel our contract and they have all said they would cancel the contract and reverse all billings from the date we cancelled however my girlfriend is still being debited by this poor excuse for a 'service' provider.

We have even taken the liberty to go into the store where the person told us that they cannot cancel contracts in store and that we had to follow the same process that the useless call centre told us to follow.

Do yourself a favour and dont do use Telkom as a service provider, the process of cancelling your account is almost as lousy as their service delivery for the product.