Telkom. The ****miest ISP.

The service I am getting from Telkom is atrocious.

I have a LTE-A uncapped package with Telkom and I am getting far less than half of the speeds I was sold on. Right now (after midnight) I have 0 connectivity to the Internet even though my router is connected to the Telkom 4G network on full bars. This is happening every night without fail.

I have attempted to reach out to their Twitter team following them posting that this is now available and not once have I received a reply from a person.

When I purchased this package I was promised by the agent that when Fibre reaches my area I could free of charge cancel this contract and convert it over to the fibre contract. Fibre is now in my area and I have been told this is not the case and that I would have to pay a cancellation and an installation fee.

Overall Telkom is a useless ISP. I get subpar speeds, my internet disconnects every night after 12, I was blatantly **** to by their team and I am a stuck customer who hates their ISP, as they are incapable of providing a service and have 0 care for their customers.