SN
SIBONGILE N

1 reviews | Active since Aug 2020

25 Feb 2021, 18:37

TELKOM THE ******* **** WITH *********** STUFF

TELKOM IS A **** OF A COMAPNY, MY CINTRACT WAS SUPPOSED TO END LAST YEAR MARCH 2020, I CALLED THEM IN FEBRUARY THEY TOLD ME TO CALL IN MARCH AS MUCH IS THE END OF THE CONTRACT, WELL WE ALL KNOW 26 MARCH 2020 THE COUNTRY WENT ON LOCKDOWN, I CALLED THEM I COULDNT GET THEM I SENT EMAILS THERE WERE NO RESPONSE BY THIS TIME THEY KEPT DEBITING MY ACCOUNT WHICH WAS SUPPOSED TO END IN MARCH OFFCOURSE IT WAS NOT MY FAULT THAT THE CALL CEBTRES WERE NOT WORKING YET I WAS KEPT BEING DEBITED ALL THIS TIME FINALLY OCTIBER I DROVE 180KM TO THEIR BRANCH AS BUSINESS WERE NOW OPEN, I PUT CANCELLATION, STILL THEY DEBITED I GOT FED UP, REVERSED MY MONEY FOR OCTOBER, THEY THEN HANDED OVER MY ACCOUNT TO NUDEBT COMPANY IN DECEMBER, IN JANUARY I PAID THE HANDED OVER ACCOUNT, I MADE A MISTAKE OF WRING REFERENCE NUMBER OK FINE, I SPEND HOURS ON CALL BETWEEN N7DEBT AND TELOKM TRYING TO FIX THIS MESS OF THE DEPOSIT, I COULDN'T BE ASSISTED, FEBRUARY 2021 THE STUPID TELKOM CIMPANY AND THEIR *********** CALL CENTRE AGENTS, DEBIT THE R502 THEY HANDED ME OVER FOR FINE, I CALL THEM AGAIN AND TELL, SINCE YOU NOW DECIDED TO DEBIT MY ACCOUNT WITH A CANCELED ACCOUNT AND OF REFERENCE CAN YOU PLEASE THEN GIVE NE A PAID UP LETTER THE AGENT CLAIM I WILL GET IT IN 7-14 WORKING DAYS, IBHAVE NEVER SEEN A PAID UP LETTER THAT TAKES THAT LONG, THEN ALL OF A SUDDENT I GET A STUPID EMAIL FROM TELKOM TO CONFIRM MY BANKING DETAILS, WHAT NONSESE IS THIS COMPANY???????? ACTUALLY HOW DOES ONE EVEN REPORT THEM FOR THEIR INCOMPETENCE AS A COMPAMY TO REACH THEIR CLIENTS??? YOU ALWAYS CALL THEY BEVER BOTHER TO CALL YOU SINCE I TOOK THEIR CONTRACT BESIDE STATEMENT EMAILS ITS THE FIRST TIME I GET ANY OTHER EMAIL FROM THEM, AND THAT EMAIL IS JUST NONSESE NOT WHAT THEY MUST GIVE TO ME.YES THE STUPID CONSULTANTS HANDED OVER MY ACCOUNT WHILE THEY HAVE NEVER CONTACTED ME TO TRY AND MEET ME HALF WAY ON ALL THE MEANS I TRIED TO CONTACT THEM, I PAID THE HANDED OVER ACCOUNT

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