Telkom the poorest LTE provider and customer service

For the past week we have been having LTE and call connectivity issues with Telkom in my area, which used to be beyond average. Issue did not resolve itself so I contacted Telkom on Friday 30 August.

Telkom has supposedly marked this case as "High priority" and waiting on a technician to become available its been close to week now with no extremely poor connectivity issues over the entire area but Telkom has not taken any action.

This has made strongly regret using Telkom as my service provider and am looking to go else where, with a provider that actually gives a damn about their customer.