1 reviews | Active since Apr 2015
Telkom the number 1 NONE service provider
A UNCAPPED WIFI ADSL line was app**** for in March via an outsourced agent. An sms was received in April for the initian fee of R700 to be paid for installation etc. Payment was made on the 13/04/2018. The 5th of June a technician came to install the wifi router however it could not be configured. I called the call center numerous times being sent back and forth between sales (who is always offline) and support. Went into a store with proof of payment only to be told there is nothing they can do yet it's a service center. Eventually I got thru to a consultant who did his job and assisted me. The order was canceled because they could not pick up up the payment was made hence y the wifi could not be configured. A new order number was created and all that had to be done was the funds needs to be transferred to the new order number and was told it will take 3-5 business days. A sms was received that case number ********** 8 was resolved on the 3rd July. I called again today only to get a sales department that is offline AGAIN, the funds was release but theses *********** idiots doesn't know where. 3 months!!! There is never a manager on site or a team leader to assist just being told I'm sorry I. Ant help you we off line. ***
Telkom is the worst ****ing NONE service provider.
