1 reviews | Active since May 2015
Telkom the most useless service provider
On May the 29th 2015 I phoned to give Telkom a months notice to cancel my services, ADSL and Phone Line at the end of June 2015, and paid my subscription in full for the rest of June! I am going on an extended contract over seas for two years, and will re activate when I get back? The retards canceled my subscription emediately, despite the fact that I paid till end of June, cannot follow a simple instruction? I have been on hold for two days now to fix the problem, and not one call centre retard can help? I do business from home and now lost two days of work, thanks to their incompitance! As I am typing this I have been on hold for two hours now! And that is just not acceptable, poor service, cancel your TV and Radio adds, it is false advertising
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our cancellations department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our cancellations department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
