CS
Chris S

1 reviews | Active since May 2015

30 May 2015, 11:08

Telkom the most useless service provider

On May the 29th 2015 I phoned to give Telkom a months notice to cancel my services, ADSL and Phone Line at the end of June 2015, and paid my subscription in full for the rest of June! I am going on an extended contract over seas for two years, and will re activate when I get back? The retards canceled my subscription emediately, despite the fact that I paid till end of June, cannot follow a simple instruction? I have been on hold for two days now to fix the problem, and not one call centre retard can help? I do business from home and now lost two days of work, thanks to their incompitance! As I am typing this I have been on hold for two hours now! And that is just not acceptable, poor service, cancel your TV and Radio adds, it is false advertising

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Replies (1)
Telkom
Telkom's reply30 May 2015, 12:11
Official
Hello chrisb.swanepoel,

We sincerely apologise for the inconvenience.

Kindly note that this matter has been escalated to our cancellations department and feedback will follow.

Regards,
Hilary Pea****
Telkom Social Media Team