TELKOM !!! THE MOST ATROCIOUS COMPANY IN THE WORLD !!!

ABSOLUTE ATROCIOUS Customer Service !!!

I have been literally begging Telkom Mobile to cancel my postpaid account i had with them in 2017 - After 17 Mail trails .... 6-10 INTERNATIONAL Phone calls from North America and I still have no feedback from them.

In 2018 they confirmed via telephone call that my account was swapped to a prepaid service.

After i have left South Africa in 2017- and now in 2019 when i am applying for a mortgage loan and they are picking up arrears in my Account and thus affecting my credit score but an amount of 400 odd rand.

How the hell do i accumulate a 400 rand debt on a prepaid mobile service ?

Telkom themselves can not even tell me why there are charges on my account for that amount.

It just does not make sense.

I will never advise anyone to ever do business with them !

I hope someone can see this and do something or if someone can advise how i can take legal action as this has had a tremendous impact from progressing for my personal reasons.